Using 3D consultation technology in your clinical practice can transform how you communicate with patients, improve their understanding of procedures, and boost your clinic’s conversion rates. With the right approach and tools, you can ensure every hair transplant patient leaves feeling informed and confident. Here are some tips on how to succeed with your 3D consultations.
1. Create a 3D-model of your patient
Every 3D consultation starts with creating a 3D model of the patient. This step is important, as it allows both the doctor and the patient to see the areas of concern in detail, make necessary measurements and explore potential solutions together.
Clinic Platform offers two simple and effective ways to create a 3D model of the patient, both of which are flexible enough to be used at your clinic or remotely by the patient themselves:
• Using the Scanning App: Our iPhone scanning app makes creating a 3D model quick and straightforward. Patients can either use the app at home following the step-by-step instructions provided by your clinic or have the model created during their visit. This option is especially convenient for consultations conducted on-site, as the app generates instant results.
• Recording a Video: Alternatively, patients can record a video of themselves and send it to your clinic. You can then upload it to Clinic Platform, which uses AI technology to create a 3D model of the patient based on the video. This method is particularly useful for patients who lack access to an Iphone, or find the app challenging to operate.
We provide all our customer clinics with detailed guidelines to share with their patients, ensuring that 3D models are easy to create and always meet the necessary standards.
2. Present the 3D Model to the patient
This is where the consultation process becomes engaging and personalized. Showing the 3D model to the patient and pairing that with your explanations allows them to better understand their situation and helps them engage in a more productive discussion about their treatment options.
Why is presenting the 3D model important?
Seeing a detailed 3D representation of their hair loss can sometimes serve as a wake-up call for patients. It shows the reality of their condition and motivates them to take action. In addition, the 3D model acts as a visual reference, making it easier for patients to articulate their concerns. They can point to specific areas and explain their expectations, allowing you to better understand their needs and offer the best fitting solutions. By showing the 3D model and discussing it openly, you demonstrate your expertise and commitment to addressing the patient’s concerns. This level of transparency helps reassure patients that they are in good hands.
Best Practices for presenting the 3D Model of the patient
• Use the model as much as possible during the consultation. For example, zoom in on problem areas, rotate the model for a full view, and highlight specific segments or regions.
• Clearly identify the problem areas while explaining the factors contributing to hair loss. This helps patients understand their condition and sets realistic expectations for treatment outcomes.
• Take the opportunity to confirm with the patient that you’ve fully understood their concerns. Use the model to summarize what they’ve shared and outline potential solutions.
This is a great way to engage patients emotionally and intellectually. By using 3D models, you can create a memorable and impactful consultation experience that drives patient confidence and satisfaction.
3. Use the tools that the situation calls for
Clinic Platform is packed with tools for consultation and treatment planning, but not every consultation requires using them all. The key to a successful 3D consultation is tailoring the use of the platform to meet the needs and understanding of each individual patient. Some patients are well-versed in hair restoration procedures, while others may have little to no understanding. Using tools appropriate to their level of knowledge ensures they stay engaged and confident throughout the consultation. Additionally, while a detailed plan might be necessary for certain cases, it’s not always required during the initial consultation. Sometimes, keeping it simple is the most effective approach.
Tips on how you can adjust your approach
• For patients new to hair restoration: Focus on the basics. Show the 3D model, highlight the problem areas, and explain the procedure in simple terms. Patients can express their goals and concerns, while you outline a preliminary plan that you can refine later.
• For more informed patients: Use the platform’s advanced toolset to plan the treatment together with the patient. Show them potential outcomes and discuss specific details to align on expectations.
• Save the in-depth planning for later: If necessary, you can refine the treatment plan after the consultation and present it to the patient in a report which can be exported from Clinic Platform.
The Bottom Line
Every patient is unique, and so should be their consultation experience. By adjusting your use of Clinic Platform’s tools to suit the situation, you can ensure the consultation is effective, engaging, and aligned with the patient’s expectations.
4. Find your own way to use 3D Consultations
The technology for 3D consultations is already here, and it’s only a matter of time before patients begin to expect it as part of their care. By adopting it now, you position your clinic for success and demonstrate your commitment to providing the best possible care for your patients. That is why it is important to start experimenting with different consultation techniques. For example, you might try adding more visuals into early discussions, reserving detailed planning for follow-ups, or offering detailed reports for patients to read at home. Gather feedback, observe trends, and refine your process over time to find what works best for you and your patients.
3D consultations represent a new era in hair restoration, offering clinics an unparalleled opportunity to enhance the patient experience. By mastering the creation and presentation of 3D models, leveraging the technology, and finding a workflow that suits your style, you can set your clinic apart from the competition. Most importantly, you’ll be helping patients feel informed, confident, and excited about their hair restoration journey. Curious about Clinic Platform? Read more here